FAQ

Questions? Good.
Here are the answers.

No jargon, no sales fog. If something's not covered here, WhatsApp me and I'll add it.

The questions everyone asks first

Do I actually own my website?

Yes — all of it. Domain, hosting, code, every login, registered in your name and handed over in writing. If you walked away tomorrow, you'd take everything with you and owe nobody a phone call. A website you can't leave isn't really yours.

How much will it cost?

Most businesses land on the Standard Build (R3,650) — up to five pages, done properly. If you just need to exist online, the Starter (R1,950) is one clean page. Bigger ideas get a Custom quote from R4,950, agreed before I start. Every price, add-ons included, is on the pricing page. And yes, you'll find someone cheaper — the difference is the stuff you can't see: proper setup, the SEO groundwork, and a full handover. That's what matters when something breaks at 11pm.

How long will it take?

A Standard Build is usually 2–3 weeks; a Starter moves quicker. The biggest factor is how fast your content — logo, photos, rough text — gets to me. If I'm waiting two weeks for your logo, well… you do the math.

How does payment work?

50% deposit to book your spot and start the work, the rest before the site goes live. EFT, or a secure card link on request — with a proper invoice either way. No drip-fed invoices, no surprise line items.

How this actually works

What do you need from me to get started?

Your logo if you have one, any photos you want used, and a rough idea of what each page should say. Messy notes are fine — shaping them into proper website words is part of the job. From there it's a discovery chat, the build, revisions (one round on the Starter, two on the Standard Build and up), launch, and handover. The full walkthrough is in the Process section.

What happens after my site goes live?

You get a handover document with every login, password, and renewal date — and the site runs perfectly fine on its own. No compulsory monthly fee. For changes later, do the simple stuff yourself (I'll show you how), hire anyone you like, or send them my way. If you'd rather never think about it, the optional Care Plan (R450/month) handles renewals, small monthly changes, and uptime monitoring — cancel anytime. Most clients don't need it, and I'll never pretend otherwise.

Can you fix my existing website?

Often, yes. The Site Audit (R250) gets you a straight written verdict: what's wrong, what fixing it costs, or whether a rebuild makes more sense. Sometimes the honest answer is "your site is fine, leave it alone." If we do rebuild, the R250 comes off the price.

Can you design my logo too?

Not the logo itself — that's a real craft, and doing it half-well would be a disservice to you. I'll happily connect you with a good local designer I trust. What I do help with is the look and feel around it — colours, typography, a simple brand kit — so your site and everything else feel like they belong together.

Costs & extras

What's the difference between a domain, hosting, and email?

Think of a shop. The domain is your street address (yourbusiness.co.za). Hosting is the shop space where your site lives. Email is your business phone line. You need the first two for a website at all — and I set both up with every build. Email is optional, but you@yourbusiness.co.za quietly does a lot of heavy lifting for trust, especially when you're quoting against bigger competitors.

Why is your hosting basically free when others charge R100+ a month?

Because of how I build. Heavy page-builder sites need beefy servers and paid hosting to stay alive; I build modern, lightweight sites that run on world-class infrastructure at no cost at small-business size. No trick, no catch — just newer plumbing. Your real ongoing costs are a domain renewal and email if you want it; they're all laid out in the pricing fine print.

Can my website take bookings or sell things?

Yes, sized to what you need. Bookings: a proper booking tool embedded for R250 — synced to your calendar, sending its own reminders. A handful of products: Light commerce (R850) adds simple, working "buy" buttons. A real store with stock and payments: Shopify Storefront Setup from R2,350, priced by product count. Every account in your name, as always.

Why can't I just use a Facebook page or Wix?

You can — and for some businesses that's genuinely enough. But a Facebook page isn't yours; Meta can change the rules overnight, and you don't show up properly on Google. Wix gets you online but locks you into their platform and monthly fees. A proper website is an asset you own. The question is whether your business is at the point where that matters yet — and I'll tell you straight if I don't think it is.

Do you help nonprofits and charities?

Yes — for free. If you run a charity, NPO or community project, I'll build your website at no charge: the same Standard Build paying clients get, with the domain and hosting set up in your organisation's name. The only costs are the small running ones (a domain renewal each year). I take on a limited number at a time alongside paid work, so here's how it works.

Do you pay for referrals?

I do. Introduce a business that needs a website and you get 10% of the build price once they've paid — no sign-up, and they never pay more because of it. The details are here.

What does SEO actually do for me?

It decides whether you show up when someone Googles "plumber near me" or "best coffee Morningside." Every build includes the basics — page titles, descriptions, a sitemap — which make you eligible to be found. A Google Business Profile (R190) gets you onto Maps, and Google Analytics (R190) shows you what's actually working — or grab both plus business email in the Get Found bundle (R490). It's not magic and it's not instant, but skipping it is like opening a shop with no sign and the lights off.

Still got questions?

That's normal — this stuff isn't your day job, it's mine. Send me a message and I'll give you a straight answer, no obligation.

Chat on WhatsApp